Skip to main content

Posts

Showing posts with the label custom and practise

customer care less

Re: Captain kirk's comments It is interesting to note that a number of years ago the Captain, myself and Andrew C went to see the SanFrancisco 49ers play the Miami Dolphins at Wembley Stadium. Unimpressed by the refreshments available we wrote to the NFL and we received a timely response from Pete Rozzelle Commissioner of The NFL. The matter of us not liking luke warm Budweiser pales into insignificance in comparison to the issue raised by Kirk , but the fact that we got a response from the head of such a large organisation is an example of customer care that AFC should take heed of. It will be interesting to see IF, and from whom, a response comes to the Captain from Arsenal Football Club. http://www.youtube.com/watch?v=gfzLyPqko8w